MetLife Hong Kong - Policy Servicing and Alteration

Policy Servicing and Alteration

To reinforce better and high-qualified services, the following online policy change form is provided for policy alteration. 

Type of Alteration Form
Application for Policy Reprint* Download
Beneficiary Change Form Download
Contact Detail Change Form Download
Payment Method Change Form* Download
Personal Details Change Form Download
Policy Benefit Option Change Form Download
Reinstatement/ Policy Coverage Change Form Download
Policy Ownership Change Form* Download
Policy Value Withdrawal Form Download
Self-Certification Form - Individual Download
Self-Certification Form - Controlling Person Download
Self-Certification Form - Entity Download

*Please DO NOT submit this change form by email.

 

We are here to provide you with any assistance to make your completion process at ease. Please complete the request form, together with necessary documents (if applicable), and choose any one of the most convenient options available to you below to submit the documents. 

Address : 57th Floor, Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong
Fax : 81013977
Email cscontact@metlife.com

**Important Notice: Please be advised that following approval by the Hong Kong Insurance Authority, the FWD Group (“FWD”) has acquired MetLife Limited and Metropolitan Life Insurance Company of Hong Kong Limited (together, the “Companies”). MetLife is therefore no longer affiliated with the Companies and no longer responsible for matters related to the activities and insurance policies of the Companies. FWD will provide more information on the Companies’ new names and brand at a later date.

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+852 2199 1000

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Mon - Fri: 9am - 6pm
Sat: 9am - 1pm
Closed: Sun/Public Holidays 

Email Us:
customerservices@metlife.com.hk