MetLife Hong Kong - Contact Us

Contact Us

We are committed to providing customers with top-quality service. You are welcome to contact us by the following methods:


Call us

Hotline: 2199 1000
Fax: 8101 3977
Hotline Service Hour: Mondays to Fridays 9:00am - 6:00pm
Saturday: 9:00am – 1:00pm
Closed on Sunday and Public Holidays


Visit us

Address: 57th Floor, Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong
Walk-in Service Hours (effective from May 4, 2020): Monday to Friday 10:00am – 4:00pm
Closed on Saturday, Sunday and Public Holidays


Mail us

Address: 57th Floor, Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong


Email us

Email Address: customerservices@metlife.com.hk

 


**Important Notice: Please be advised that following approval by the Hong Kong Insurance Authority, the FWD Group (“FWD”) has acquired MetLife Limited and Metropolitan Life Insurance Company of Hong Kong Limited (together, the “Companies”). MetLife is therefore no longer affiliated with the Companies and no longer responsible for matters related to the activities and insurance policies of the Companies. FWD will provide more information on the Companies’ new names and brand at a later date.

Contact Us

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Contact Us

+852 2199 1000

We're here to help!

Mon - Fri: 9am - 6pm
Sat: 9am - 1pm
Closed: Sun/Public Holidays 

Email Us:
customerservices@metlife.com.hk