Customer Service

MetLife embraces the diversity of life and has something for everyone. You can have all the information you needed in terms of changing your address, or simply wanting to know some details about your policy.

In this section, you can find some frequently asked questions and their answers regarding insurance policy, and you can also download useful forms to request various customer service.

We are committed to cultivate a strong relationship with our customers. The strength of these relationships means that customers can trust in the fact that we are always there for them.
MetLife focuses every action towards the customer-centric vision of building financial freedom for everyone.
Call: (852) 2199 1000
Fax: (852) 2956 1485
Email:

customerservices
@metlife.com.hk